Below you will find links to the return forms (PDF files). Please download and compete accordingly. Detailed instructions are on each form.
To simplify the process the return forms can be part completed and saved. This way you can add your company details and save the form as a template. Remember - the next time you access your saved form, once completed - 'save as' a different file name.
The Advance Replacement / Service Exchange form. Occasionally the brand new item of equipment that you have just purchased fails straight out of the box. Under these circumstances our primary objective is to get a replacement to you in the shortest possible time scale. Please complete the form (click image) to follow the correct procedure for Advance Replacement / Service Exchange.
There is certain criteria that has to be met in order to return product for credit. Just click the image to access the correct form to return product for credit. The form contains all the information required.